FAQ

GRÈVE CHEZ POSTE CANADA - 17 NOVEMBRE 2024
À partir du 15 novembre, tous les employés de Poste Canda sont en grève. Ça veut dire que y'a pas de courrier qui entre ou qui sort nulle part. Vous pouvez quand même passer une commande sur ma boutique mais je ne peux malheureusement pas garantir de délais de livraisons normaux.

RAMASSAGE EN PERSONNE: Il est possible de venir ramasser une commande à Montréal, dans Hochelaga. Si cette option fonctionne pour vous, utilisez le code LOCALPICKUP24 au moment de payer pour retirer les frais de poste. Vous pouvez m'envoyer une note au moment de l'achat ou utiliser le formulaire de contact pour organiser le rendez-vous.

Merci de votre patience et désolée des inconvénients!

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POST CANADA STRIKE - NOVEMBER 17, 2024

As of November 15, all Canada Post employees are on strike. This means no mail is going in or out for an undetermined period of time. You can still order prints and books through the shop but I cannot guarantee shipping times.

LOCAL PICKUP: I offer local pickup from Montreal, in Hochelaga. If this option works for you, use code LOCALPICKUP24 at checkout to remove shipping fees. You can send me a note via the purchase page or use the contact form and we'll set a time for pickup.

Thank you for your understanding!

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I can't find the tracking number on my order. Is it normal?

I mail my prints using the good ol' letter mail option and Canada Post does not provide a tracking number for this kind of shipping method.

Can you ship books outside of Canada and the US?
Not for now, sorry. I've had too much trouble with Canada Post and customs. Although prints will ship anywhere.

Can I get a bigger size for prints?
For shipping logistic reasons, I find that letter size is the best option and I will not be making merch or prints that exceed this size.

It's been X amount of days since I ordered.

A letter is considered "lost" after 3 months. But if you're in a relatively populated area of Canada or the States, please write me if the print hasn't arrived after 4 weeks and we'll figure something out.

Do you hold sales during the year?
Yup! I always have a big Thanksgiving/Holiday sale but I'll have spontaneous sales once in a while. The best way to stay informed is to sign up for my newsletter or better yet, subscribe to my Patreon! Patrons get dibs and a shop discount!

Do you sell prints and books in person?
Of course! I attend all sorts of conventions and book fairs during the year. Check out my website or my newsletter for upcoming events.

How does local pickup work?
Free pickup is available for books only, since they are the most expensive to ship. You can email me using the contact form and we can set up a pickup date. I'm in Montreal, in the east end.

Are you available for work?
Please head over to my website for contact infos and availability. The shop's contact form is for shop business only.
 
Where can I see more of your art?
Just head on over to my portfolio. You'll find tons of artwork, an old fashion blog and some more FAQs. I love FAQs.

Thank you and happy shopping!