I can't find the tracking number on my order. Is it normal?
I mail my prints using the good ol' letter mail option and Canada Post does not provide a tracking number for this kind of shipping method.
Can you ship books outside of Canada and the US?
Not for now, sorry. I've had too much trouble with Canada Post and customs. Although prints will ship anywhere.
Can I get a bigger size for prints?
For shipping logistic reasons, I find that letter size is the best option and I will not be making merch or prints that exceed this size.
It's been X amount of days since I ordered.
A letter is considered "lost" after 3 months. But if you're in a relatively populated area of Canada or the States, please write me if the print hasn't arrived after 4 weeks and we'll figure something out.
Do you hold sales during the year?
Yup! I always have a big Thanksgiving/Holiday sale but I'll have spontaneous sales once in a while. The best way to stay informed is to sign up for my newsletter or better yet, subscribe to my Patreon! Patrons get dibs and a shop discount!
Do you sell prints and books in person?
Of course! I attend all sorts of conventions and book fairs during the year. Check out my website or my newsletter for upcoming events.
How does local pickup work?
Free pickup is available for books only, since they are the most expensive to ship. You can email me using the contact form and we can set up a pickup date. I'm in Montreal, in the east end.
Are you available for work?
Please head over to my website for contact infos and availability. The shop's contact form is for shop business only.
Where can I see more of your art?
Just head on over to my portfolio. You'll find tons of artwork, an old fashion blog and some more FAQs. I love FAQs.
Thank you and happy shopping!